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We hope you are happy with the accommodation you have been allocated.

When you were booked into the accommodation, you would have met your accommodation manager and their contact details are in your welcome pack.

If you have any issues or cannot reach your accommodation manager please call the office on 0208 150 2211 where one of our Operational staff will be pleased to help you.

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At your booking in appointment you would have signed a copy of the accommodation house rules (in your welcome pack), it is important that you keep to these rules as any breaches will be reported. 

Also in your Welcome Pack are some energy saving tips to assist you in reducing your utility bills, even if you aren’t responsible for the utility bills in this accommodation most of the items are easy to do and will assist you when you do move into accommodation that you have  responsibility for the utilities.